Triangulating user insights: A mixed methods approach for reliable research

Triangulating user insights: A mixed methods approach for reliable research

More strategic or risky projects often require more evidence to back them up. Traingulating your insights gives stakeholders more confidence to make decisions and to make decisions that they feel more sure of.

It’s not a bug, it’s a feature… no really

It’s not a bug, it’s a feature… no really

Bugs, put simply, are errors or defects in a software system. If you work in tech, you’ve probably heard someone say the half-joke, half-truth line “it’s not a bug, it’s a feature”. Often this is used in jest or to justify not wanting to fix a particularly difficult bug. But when is a bug really a feature? And what does this mean for your users?

The different types of messages UXers need to remember to design

The different types of messages UXers need to remember to design

Handed off your designs only to find many questions raised during development? Remembering to design these 5 types of messages can help make development smoother and ensure better user experiences.

Don’t forget UX in your job applications

Don’t forget UX in your job applications

Don’t forget UX in your job applications. All you need to do is utilise your core UX skills — think about your users (in this case the hiring manager), consider their context of use and design to make things simple for them.

These simple tips to improve your resume and cover letter apply regardless of what the hirer is asking for. Some of these may seem obvious, but the obvious is not always so when people haven’t slowed down to consider the hirers’ perspective (or when first applying for jobs).

Why you need to observe your users

Why you need to observe your users

Sometimes it feels that UX Research has become synonymous with surveys. They’re cheap, easy & can reach large amounts of users. Sounds great, right? Wrong. Surveys are not enough

Four things I wish I knew earlier in my career that I now know

Four things I wish I knew earlier in my career that I now know

I took a pause and then answered four things I am sure they were not expecting. My tips are about how to improve the health and happiness of your work life.

What does a T, a broken comb and a spider web have to do with design?

What does a T, a broken comb and a spider web have to do with design?

When to use the T-Shape designer model, the broken comb model and how a spider web helps assess competencies