Research

Triangulating user insights: A mixed methods approach for reliable research

Triangulating user insights: A mixed methods approach for reliable research

More strategic or risky projects often require more evidence to back them up. Traingulating your insights gives stakeholders more confidence to make decisions and to make decisions that they feel more sure of.

Yes, UX research is valid: How to handle assertions it’s not real research

Yes, UX research is valid: How to handle assertions it’s not real research

It’s only 5 people. That’s an assumption. It's just opinions. UX research isn't _real_ research. Sound familiar? Yeah, us too. That's why Caylie Panuccio and I wrote this post. If you’re a UX Researcher this article will help you fight some battles. If you’re not, it will help you understand the validity of qualitative research methods a little better.

Does the NPS tell us what users really mean?

We’ve trained users with the five or seven point Likert scale survey questions, where the middle point means “neither likely nor unlikely”. Yet on the NPS a 5 does not mean "neither" it means the users is a detractor. Does the NPS tell us what users really mean?

You put what, where? Hobbyist use of insertable devices (Part 2)

The human body has emerged as more than just a canvas for wearable electronic devices. Technological size and cost reductions, along with power and battery improvements, has meant items that were once external have become wearable, and even insertable. 

In part 2 we look at our results - what are participants inserting and what does this mean for the future of HCI & UX?

You put what, where? Hobbyist use of insertable devices (Part 1)

The human body has emerged as more than just a canvas for wearable electronic devices. Technological size and cost reductions, along with power and battery improvements, has meant items that were once external have become wearable, and even insertable.

 

Part 1 gives background to my research to be presented at the CHI conference in San Jose this week.