About me

This page outlines my experience in leadership, UX and research, mentoring and tutoring, as well as my education and skills. More details can be found in my CV (if I’ve applied for a job with you!) or on LinkedIn.

View more of my work: UX, Research, Public Speaking, Leadership

Find me elsewhere

Experience

  • Head of UX | WISE

  • Head of Product & UX | Attend Anywhere

  • UX Design & Research Lead | Seer Medical

  • Lead UX Designer and Researcher | SEEK

  • Research Assistant | Zoos Victoria / The University of Melbourne

  • UX Designer & Researcher | Apparel21

  • Change and Training Design | IBM

  • Business Analysis / UX Designer | Unisys

Teaching & mentoring

  • UX Fundamentals and Advanced User Research | Harness Projects

  • Academic tutoring | The University of Melbourne

  • Tutor and scribe for students with disabilities | Monash University

  • Student ambassador | Monash University

Education

Doctor of Philosophy (PhD) | The University of Melbourne

  • Explored non-medical devices voluntarily inserted into the body. Read more about my research

  • Conducted 6 studies to triangulate findings and authored 9 peer-reviewed publications during my PhD

  • Received the following awards and honours: Honourable Mention CIS Doctoral Colloquium Poster Award; Research Training Program Scholarship; Google PhD Travel Prize

  • Attended the prestigious Schloss Dagstuhl seminar in Germany.

Master of Information Systems | The University of Melbourne

  • Coursework and research Master’s focusing on HCI and e-health.

  • Subjects covered change management, emerging technologies, IT strategy and governance, security and service provision.

  • My research developed an app-based intervention to safely improve Vitamin D status in young women, used in a Royal Melbourne Hospital Young Female Health Initiative clinical trial. My research contributed principles for developing interactive e-health apps for complex messaging, and my thesis received first-class honours. Read more about this research

  • 6 peer-reviewed publications

  • Received the following awards and honours: Dean’s Honour Roll (2012 and 2014); Graduate Student of the Year nominee (2013); Grand finalist Global Health Challenge (2013); Grand finalist Oz CHI design challenge (2013); Deloitte Student Leadership Award.

Bachelor of Business Information Systems | Monash University

  • Developed fundamental concepts of how IT can serve business needs, including detailed analysis of problems and design solutions

  • Two industry-based placements were completed at IBM and Unisys

  • IBL scholarship recipient based on academic merit.

Other upskilling

  • Emerging Social Purpose Leaders Program | Melbourne Business School (2025)

  • Forward Program | McKinsey.org Forward Program (2025)

Key skills

  • Leadership

  • UX & design strategy

  • Service design

  • Design operations

  • Executive stakeholder management

  • Organisational change

  • Product strategy

  • Team leadership

  • Design governance

  • Design maturity & capability building

  • Operating model design

  • Change leadership

  • Research governance

  • Employee experience

  • Mixed-method research

  • Research strategy

  • Product discovery

  • Workshop facilitation

  • Customer insight

  • Journey mapping

  • Service blueprinting

  • Qualitative research

  • Evidence-based decision making

  • Translating research insight into impact

  • Accessibility & inclusive design

  • Design systems

Contact me