August 24, 2021

The different types of messages UXers need to remember to design

August 24, 2021

Handed off your designs only to find many questions raised during development? Remembering to design these 5 types of messages can help make development smoother and ensure better user experiences.

Read the full article on Medium

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Some people refused to believe the reality of how these chips work, and there’s no point trying to change these minds; the “the Government is secretley tracking you with a microchip you received at birth, it’s all about the New World Order and they’ll switch you off if you don’t comply” crowd.

This post is not for them. This post answers the FAQs for people genuinely interested in learning about the technology and educating themselves on the reality.

Jul 10, 2018

Insertables

Understanding how the SUPR-Q impacts the NPS

Mar 28, 2018

SEEK, UX

Understanding how the SUPR-Q impacts the NPS

Mar 28, 2018

SEEK, UX

At SEEK we’ve been experimenting with the SUPR-Q. We first ran it as part of a usability test in face to face research (n=5) to trial, and then went full scale using an on site Hotjar poll (n=1,811) to get a more representative sample for our first benchmark. The SUPR-Q (Standardized User Experience Percentile Rank Questionnaire) is an 8 item questionnaire developed by MeasuringU that is used to measure the quality of the user experience. What actually impacts users likelihood to recommend?

Mar 28, 2018

SEEK, UX