Work example

The Fold Still Matters... Sometimes

The Fold Still Matters... Sometimes

In early web design we always used to talk about the "fold" - the part of the screen a user will see without scrolling down the page. Many think those who still consider the fold to be old school and outdated, but sometimes the fold still matters. If your website isn't the main goal you still need to consider the fold.

Designing for People you Didn't Know Existed

Designing for People you Didn't Know Existed

Last week a few of us from SEEK went to UX Australia, a conference dedicated to all things user experience. I gave a 10-minute talk at UX Australia which was recorded and will eventually be available but in the mean time here’s a sneak peak.

By now we all know we are not the user, it has been drilled in to us enough times. But how do you design for people you might not know exist. How many genders are there? You might think two if you’ve never met an intersex person.

Bad Error Messages Are Harming Your Users - The UX of Error Messages

Bad Error Messages Are Harming Your Users - The UX of Error Messages

Research shows error messages increase cortisol (the stress hormone) levels in individuals when they were interacting with computers that faced a system breakdown. Our error messages are physically harming individuals; we have a responsibility to consider the UX as to not affect our users health.