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      <image:title>Blog - Using the 30–60–90 Framework for Design Critique</image:title>
      <image:caption>Design Critique Summary</image:caption>
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      <image:caption>Microsoft’s Bob — Click the clock on the wall to set the system time Source</image:caption>
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      <image:title>Blog - Iconography. Good or bad? As always, it&amp;nbsp;depends&amp;nbsp;</image:title>
      <image:caption>Realestate.com.au icons for the number of bedrooms, bathrooms and car spaces for a property listing</image:caption>
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      <image:title>Blog - Iconography. Good or bad? As always, it&amp;nbsp;depends&amp;nbsp;</image:title>
      <image:caption>REA design without icons increases friction</image:caption>
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      <image:title>Blog - Iconography. Good or bad? As always, it&amp;nbsp;depends&amp;nbsp;</image:title>
      <image:caption>NAB’s Chat icon is clear</image:caption>
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      <image:title>Blog - Iconography. Good or bad? As always, it&amp;nbsp;depends&amp;nbsp;</image:title>
      <image:caption>Despite my poor Catalan I was able to successfully wash my clothes in Barcelona thanks to icons</image:caption>
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      <image:title>Blog - Iconography. Good or bad? As always, it&amp;nbsp;depends&amp;nbsp;</image:title>
      <image:caption>Without the text, does a flower represent ‘spa and wellness centre’?</image:caption>
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      <image:title>Blog - Iconography. Good or bad? As always, it&amp;nbsp;depends&amp;nbsp;</image:title>
      <image:caption>In the design on the left, the icons do not add any value so we removed them and reduced noise.</image:caption>
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      <image:title>Blog - Iconography. Good or bad? As always, it&amp;nbsp;depends&amp;nbsp;</image:title>
      <image:caption>What do al the different laundry icons even mean? Source</image:caption>
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      <image:title>Blog - Iconography. Good or bad? As always, it&amp;nbsp;depends&amp;nbsp;</image:title>
      <image:caption>The star is thicker, so I know it’s clickable — but does the average user? It’s separated from the other, non-action, icons — does that mean clickable to the average user?</image:caption>
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      <image:caption>Microsoft Save icon</image:caption>
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      <image:title>Blog - Iconography. Good or bad? As always, it&amp;nbsp;depends&amp;nbsp;</image:title>
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      <image:title>Blog - Iconography. Good or bad? As always, it&amp;nbsp;depends&amp;nbsp;</image:title>
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      <image:title>Blog - Iconography. Good or bad? As always, it&amp;nbsp;depends&amp;nbsp;</image:title>
      <image:caption>Star a message on Slack</image:caption>
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      <image:caption>Labels add context to icons</image:caption>
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      <image:title>Blog - Iconography. Good or bad? As always, it&amp;nbsp;depends&amp;nbsp;</image:title>
      <image:caption>Twitter poll — which icon means save?</image:caption>
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      <image:title>Blog - Iconography. Good or bad? As always, it&amp;nbsp;depends&amp;nbsp;</image:title>
      <image:caption>What words, phrases or actions do you associate with this icon?</image:caption>
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      <image:title>Blog - Iconography. Good or bad? As always, it&amp;nbsp;depends&amp;nbsp;</image:title>
      <image:caption>Does this mean Penny to you?</image:caption>
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      <image:title>Blog - Warping the space-time continuum with design</image:title>
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      <image:title>Blog - Warping the space-time continuum with design</image:title>
      <image:caption>Hipmunk searching Chipmunk (I’ll never get sick of you)</image:caption>
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      <image:title>Blog - Warping the space-time continuum with design</image:title>
      <image:caption>Slack loading tip</image:caption>
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      <image:title>Blog - SUPR-Q 2: SUPR-Q Harder</image:title>
      <image:caption>SUPR-Q implementation Feb 2018 vs. June 2018.</image:caption>
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      <image:title>Blog - SUPR-Q 2: SUPR-Q Harder</image:title>
      <image:caption>Response Decay</image:caption>
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      <image:title>Blog - NFC &amp; RFID Microchip FAQ’S</image:title>
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      <image:title>Blog - NFC &amp; RFID Microchip FAQ’S</image:title>
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      <image:title>Blog - NFC &amp; RFID Microchip FAQ’S</image:title>
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      <image:title>Blog - NFC &amp; RFID Microchip FAQ’S</image:title>
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      <image:title>Blog - The UX of Using a Microchip for Access</image:title>
      <image:caption>The pass of shame</image:caption>
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      <image:title>Blog - The UX of Using a Microchip for Access</image:title>
      <image:caption>Adding personal style to the pass</image:caption>
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      <image:title>Blog - The UX of Using a Microchip for Access</image:title>
      <image:caption>Hacked work pass glued to a Smartphone case</image:caption>
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      <image:title>Blog - The UX of Using a Microchip for Access</image:title>
      <image:caption>Custom bracelet for pass</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1524455714224-2EEOVP0SGU74YOCPOX0E/1*LgyRQoOD7ctCvQ0quOKzOQ.jpeg</image:loc>
      <image:title>Blog - The UX of Using a Microchip for Access</image:title>
      <image:caption>Wearing my pass</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1524455735598-0W76WBO41C808M2I2X3D/1*4lNABqFMwlphrnSwRpTeQA.jpeg</image:loc>
      <image:title>Blog - The UX of Using a Microchip for Access</image:title>
      <image:caption>My old work FOB</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2018/3/28/supr-q-and-npsimpacts</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2018-03-28</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1522200583775-R1021JUZF7K7PUMLMF6U/Screenshot+2018-03-28+12.19.33.png</image:loc>
      <image:title>Blog - Understanding how the SUPR-Q impacts the NPS</image:title>
      <image:caption>Left — How we presented the SUPR-Q. Right — How we will present it next time</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2015/12/8/limitations-of-an-nfc-ring-business-card</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2018-03-20</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1520846825217-DH6VFUIZPZV5EEC5LTUQ/Ring.png</image:loc>
      <image:title>Blog - The UX of Using an NFC Ring as a Business Card</image:title>
      <image:caption>The NFC Signet ring</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1520846943525-2E6VKRPCA9WILQS3RS1I/Screenshot_2018-03-12-19-38-35.png</image:loc>
      <image:title>Blog - The UX of Using an NFC Ring as a Business Card</image:title>
      <image:caption>Save contact</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1520848007329-3GAM7T2MX3JVCLX0SQF1/Flow+Chart.png</image:loc>
      <image:title>Blog - The UX of Using an NFC Ring as a Business Card</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2018/1/15/sounds-like-sciencefiction</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2018-03-12</lastmod>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2017/10/15/ghost-buttonsnot-as-bad-as-wethought</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2017-10-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1508057928406-T9TVFIW2TUTVXTD1YE7I/1*zFRDzR1cRQH95KaU6auU4g.png</image:loc>
      <image:title>Blog - Ghost Buttons — Not as bad as we thought? </image:title>
      <image:caption>Test 1–4 way split of Pink, Grey, Blue &amp; Ghost buttons</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1508057952685-GC11STCTXZZXZ4ZMVXUH/1*027b0BKH3-1pxiHq49HjcA.png</image:loc>
      <image:title>Blog - Ghost Buttons — Not as bad as we thought? </image:title>
      <image:caption>Test 2 — Blue &amp; Ghost battle it out</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2017/7/27/towards-insertables-devices-inside-the-humanbody</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2017-08-06</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1501137783354-B08CQ756OJR8CZ3Y80TF/image-asset.png</image:loc>
      <image:title>Blog - Towards insertables: Devices inside the human body</image:title>
      <image:caption>Lip disks, scarification &amp; piercings have been practised for millennia</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1501137825645-B5LSA84JCWO3J26REUSA/image-asset.png</image:loc>
      <image:title>Blog - Towards insertables: Devices inside the human body</image:title>
      <image:caption>Figure 1 Continuum of devices: Implantable to Insertable</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1501137909083-3E45PE21KXCRUN8240O5/Screen+Shot+2017-07-27+at+4.31.14+pm.png</image:loc>
      <image:title>Blog - Towards insertables: Devices inside the human body</image:title>
      <image:caption>Evolution of the Pacemaker</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1501137923495-TJXB5VU1OH9VXEKJFJSA/image-asset.png</image:loc>
      <image:title>Blog - Towards insertables: Devices inside the human body</image:title>
      <image:caption>Evolution of Insulin regulation devices</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1501137959652-CSJO2LVFMJ1PW71WXWO2/image-asset.png</image:loc>
      <image:title>Blog - Towards insertables: Devices inside the human body</image:title>
      <image:caption>Evolution of limb replacement solutions</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1501137987073-3FYNNVYKUFGT1TJZEHJS/image-asset.png</image:loc>
      <image:title>Blog - Towards insertables: Devices inside the human body</image:title>
      <image:caption>Evolution of vision aids</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1501138037770-6K08Z9PP5DTSSFH61L8H/image-asset.png</image:loc>
      <image:title>Blog - Towards insertables: Devices inside the human body</image:title>
      <image:caption>Evolution of hearing aids</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2017/4/7/wearables-are-so-2015-will-insertable-devices-get-under-yourskin</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2017-06-28</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1491517729112-5XBNBPW4KF732E62PXIU/piercings</image:loc>
      <image:title>Blog - Wearables are so 2015. Will insertable devices get under your skin?</image:title>
      <image:caption>Digital piercings are neither wearable nor implant</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1491517999800-OERGDYHVS79MEC6TVWKX/Transition+of+pacemaker</image:loc>
      <image:title>Blog - Wearables are so 2015. Will insertable devices get under your skin?</image:title>
      <image:caption>Evolution of the pace maker from a luggable device, to the IMD we know today</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1491518028058-NBG5VK44BLFQJICRDBNL/Medical+devices+becoming+implantable</image:loc>
      <image:title>Blog - Wearables are so 2015. Will insertable devices get under your skin?</image:title>
      <image:caption>Insulin pumps &amp; prosthese are becoming internal</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1491518068107-BFLW8P40EI9LH4Z6T6A0/Hearing+and+vision+aids+insertable</image:loc>
      <image:title>Blog - Wearables are so 2015. Will insertable devices get under your skin?</image:title>
      <image:caption>Some medical devices are optional</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1491518115264-QY5QAM29OHALFH1QHUPF/Contraceptive+options</image:loc>
      <image:title>Blog - Wearables are so 2015. Will insertable devices get under your skin?</image:title>
      <image:caption>Contraceptive Options — wearable, swallowable, injectable or insertable</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1491518158707-PO8AC0VRBE5PVZDV3W0H/Loon+cup</image:loc>
      <image:title>Blog - Wearables are so 2015. Will insertable devices get under your skin?</image:title>
      <image:caption>Loop Cup</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1491518197049-Z6MDCJMGOJ4ZPOFRYGBA/Kinda+thermometer</image:loc>
      <image:title>Blog - Wearables are so 2015. Will insertable devices get under your skin?</image:title>
      <image:caption>Kinsa IoT thermometer</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1491518235805-F984G8J2HOO6HQ5LU2KE/Insertable+microchips</image:loc>
      <image:title>Blog - Wearables are so 2015. Will insertable devices get under your skin?</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1491518308755-5C32159K4HKXJYO2NXGF/Insertable+keys</image:loc>
      <image:title>Blog - Wearables are so 2015. Will insertable devices get under your skin?</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2017/5/30/microchip-misconceptionshow-they-reallywork</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2017-05-30</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1496133994158-CM2BN7ONNFY2983HPXNL/image-asset.gif</image:loc>
      <image:title>Blog - Microchip misconceptions — How they really work</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1496134082667-V90JDUTEZP37RY9753SU/image-asset.gif</image:loc>
      <image:title>Blog - Microchip misconceptions — How they really work</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1496134169478-PC2V4N9RIJXLGZ6P2TVH/image-asset.jpeg</image:loc>
      <image:title>Blog - Microchip misconceptions — How they really work</image:title>
      <image:caption>Microchipping propaganda</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1496134209246-9GHHRKTC0PIAW7EL0IXI/image-asset.png</image:loc>
      <image:title>Blog - Microchip misconceptions — How they really work</image:title>
      <image:caption>The microchipping trope is common in sci-fi films</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1496134309898-Y1L3ROFRNO1TV4II2B90/image-asset.jpeg</image:loc>
      <image:title>Blog - Microchip misconceptions — How they really work</image:title>
      <image:caption>Source — Petco</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2017/5/8/design-thinking-101the-double-diamond-approachpart-ii-of-ii</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2017-05-08</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1494211720881-FD428OUNBXE1CTP9NU86/The+Double+Diamond</image:loc>
      <image:title>Blog - Design Thinking 101 — The Double Diamond Approach (Part II of II)</image:title>
      <image:caption>The Double Diamond</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1494211760038-Z77MLIK68731ZCPEMND6/Empathy+Map%C2%A0template</image:loc>
      <image:title>Blog - Design Thinking 101 — The Double Diamond Approach (Part II of II)</image:title>
      <image:caption>Empathy Map template</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1494211810350-SR1AXT47D5AHDKRN1NS3/Customer+Journey+Map%C2%A0template</image:loc>
      <image:title>Blog - Design Thinking 101 — The Double Diamond Approach (Part II of II)</image:title>
      <image:caption>Customer Journey Map template</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1494211840857-ZA7EMCUU6Z8T21WO1EO7/Roses+%26%C2%A0Thorns</image:loc>
      <image:title>Blog - Design Thinking 101 — The Double Diamond Approach (Part II of II)</image:title>
      <image:caption>Roses &amp; Thorns</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1494211903746-SQIAJT39SACZMB4JII41/The+creative%C2%A0matrix</image:loc>
      <image:title>Blog - Design Thinking 101 — The Double Diamond Approach (Part II of II)</image:title>
      <image:caption>The creative matrix</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1494211929625-GG19AOU0XTGDA37ATJ40/image-asset.jpeg</image:loc>
      <image:title>Blog - Design Thinking 101 — The Double Diamond Approach (Part II of II)</image:title>
      <image:caption>Generating lots of ideas</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1494212018427-4JC2LXKOD8IU248BO1OK/Visual+Voting</image:loc>
      <image:title>Blog - Design Thinking 101 — The Double Diamond Approach (Part II of II)</image:title>
      <image:caption>Visual Voting</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1494212060598-HBNMFUV6QEJEPFNEGZIQ/image-asset.jpeg</image:loc>
      <image:title>Blog - Design Thinking 101 — The Double Diamond Approach (Part II of II)</image:title>
      <image:caption>Pitching ideas</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1494212093822-8TVT6BFYLGM3UBP6ZFW2/image-asset.png</image:loc>
      <image:title>Blog - Design Thinking 101 — The Double Diamond Approach (Part II of II)</image:title>
      <image:caption>Difficulty vs Impact Matrix</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2017/5/2/design-thinking-101what-is-it-part-i-ofii</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2017-05-08</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1493700907878-F5Q3I8BIZIJTZNNAR7EM/SEEK+Design+Thinking+Workshop</image:loc>
      <image:title>Blog - Design Thinking 101 — What is it? (Part I of II)</image:title>
      <image:caption>Teams coming up with ideas!</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1493700947030-K72M8GY2VKY9J2E04452/The+ideal+product</image:loc>
      <image:title>Blog - Design Thinking 101 — What is it? (Part I of II)</image:title>
      <image:caption>The ideal product sits at the intersection of desirability, feasibility and viability.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1494212322364-ZF3KK4U2PCPSDD33F261/Double+Diamond</image:loc>
      <image:title>Blog - Design Thinking 101 — What is it? (Part I of II)</image:title>
      <image:caption>In part II we go over practical examples of design thinking</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2017/4/18/online-search-behaviours-of-blindusers</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2017-04-18</lastmod>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2017/4/6/four-myths-about-insertable-tech-and-why-theyrewrong</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2017-05-06</lastmod>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2017/4/6/consenting-adults-receive-microchips-with-zero-tracking-monitoring-capabilities</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2017-04-06</lastmod>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2017/1/17/press-the-pink-buttondesigning-for-colour-blind-users</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2017-01-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1484626416755-XQT6IEI4ADC5Y63TXBG7/Colour+blind+test</image:loc>
      <image:title>Blog - Press the pink button — Designing for colour blind users</image:title>
      <image:caption>What do you see? If you can’t see the number you may suffer from colourblindness (via http://colorvisiontesting.com/)</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1484626577543-X69MY2E0Z2QIX5G9IRTA/Apply+for+this+job+and+hit+the+pink+button</image:loc>
      <image:title>Blog - Press the pink button — Designing for colour blind users</image:title>
      <image:caption>Hit the pink button</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1484626616843-OIZXASVSWJK1IEDK0ZNF/AUX+cables+in+normal+vision+and+colour+blind+vision</image:loc>
      <image:title>Blog - Press the pink button — Designing for colour blind users</image:title>
      <image:caption>AUX cables as the appear in normal vision vs tritanopia (blue-yellow colour blindness</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1484626661572-BETECSCHFGKWOQG1JS9S/AUX+cables+with+textures</image:loc>
      <image:title>Blog - Press the pink button — Designing for colour blind users</image:title>
      <image:caption>AUX cables with different textures to disambiguate the colour</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1484626704525-WULJHBBYKQLDPUANO590/communicating+errors+with+colour+only</image:loc>
      <image:title>Blog - Press the pink button — Designing for colour blind users</image:title>
      <image:caption>Communicating with colour only — error field</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1484626779045-NQXS3ZC2BPOIWTFK6P5E/Communicating+with+colour+and+icon</image:loc>
      <image:title>Blog - Press the pink button — Designing for colour blind users</image:title>
      <image:caption>ommunicating with colour and iconography — error fields</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1484627062502-C2J5UDX60CN9S3GGUHCF/Pie+charts+with+colour+blindness</image:loc>
      <image:title>Blog - Press the pink button — Designing for colour blind users</image:title>
      <image:caption>Pie charts with similar colour in normal and tritanopia vision</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1484627116980-Q0IWWJWMVPE96L4ZWHLS/A+better+pie+chart+in+normal+and+colour+blind+vision</image:loc>
      <image:title>Blog - Press the pink button — Designing for colour blind users</image:title>
      <image:caption>Better pie charts with in context label</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1484627176516-T65BDDZXYT4PYFUFD43Q/Contrast+ratio+1+example</image:loc>
      <image:title>Blog - Press the pink button — Designing for colour blind users</image:title>
      <image:caption>Contrast ratio: 1</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1484627216589-U8035NQQK5U82PCLNAID/Contrast+ratio+4.26+example</image:loc>
      <image:title>Blog - Press the pink button — Designing for colour blind users</image:title>
      <image:caption>Contrast ratio: 4.2</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1484627279774-ZKDV1LSLNY5E5DWAODGZ/Trello+colour+blind+mode</image:loc>
      <image:title>Blog - Press the pink button — Designing for colour blind users</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1484627392024-VBBV1UWUNVQ8SDVSXKKA/Kayla+Heffernan+headshot+in+colour+blind+mode</image:loc>
      <image:title>Blog - Press the pink button — Designing for colour blind users</image:title>
      <image:caption>What I look like in protanopia vision</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1484627449357-CPWIDNDT4GE3YRSABA8X/image-asset.jpeg</image:loc>
      <image:title>Blog - Press the pink button — Designing for colour blind users</image:title>
      <image:caption>Always look for the grey lining</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2016/12/6/does-the-nps-tell-us-what-users-really-mean</loc>
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    <lastmod>2016-12-06</lastmod>
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      <image:title>Blog - Does the NPS tell us what users really mean?</image:title>
      <image:caption>Standard 7 point Likert Scale</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1481013648400-ETW930VKELBT0WRCCUMP/image-asset.png</image:loc>
      <image:title>Blog - Does the NPS tell us what users really mean?</image:title>
      <image:caption>NPS Alternative: source unknown.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1481013672164-R69B9V54CPV5ASWHX7XX/1*SFposD7KPAI7EfBbTbS0Dw.png</image:loc>
      <image:title>Blog - Does the NPS tell us what users really mean?</image:title>
      <image:caption>It’s OK Chicken Little</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2016/9/12/design-is-as-good-or-as-flawed-as-the-people-who-make-it</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2017-04-20</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473660690823-BTHW3AXPHFMVXEZ3YVYH/image-asset.png</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473660734373-4NNWJB488RODCX2VZZH7/image-asset.png</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473660816666-D2W35J85DZBTVIAJNBSI/image-asset.png</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
      <image:caption>Rabbit or duck?</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473660885700-KZ70SEBJ24Z8EOY8RW7T/image-asset.png</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
      <image:caption>Apple’s homogenous board</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473660985611-ZP5S4AWXDD1QO5YC23CC/image-asset.png</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
      <image:caption>Airplane weight assumptions</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473661021152-9PUIA7C0FJ8SZC8PVE3L/shirley+card</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
      <image:caption>The Shirley card</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473661113524-FE4EXBTMGR33QU9SA9QT/image-asset.png</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
    </image:image>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473661157164-PFXISSW082OD588UCDF3/Minnie+mouse+apple+watch+face</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473661194390-0NGQB2HWB71O0M93MNW4/image-asset.png</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473661214528-XQCUVZTKHD8EY48E9GPH/image-asset.png</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473661237575-1U94SI02USZOL6BMXUVW/image-asset.png</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473661362500-B4XDF4LI7UCBB3XJZ0D5/image-asset.png</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
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      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
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      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
      <image:caption>"Ape"</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473661435190-UACV14LKFVPOEVHY8JCP/image-asset.png</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
      <image:caption>"gorillas"</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473661491012-V06Z5B1Y5OKQPI5MK4PZ/asians.png</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473661508964-BX6YXULIVFBALXEOJ06U/image-asset.png</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473661541871-RGLJJIMNW0J6QM5YCDP1/image-asset.png</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
    </image:image>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473661584030-XDZZ2PFLZ0JKDEQ6KK86/image-asset.png</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473662204541-2O31E6Y7Q38BOM8UVCPQ/image-asset.png</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1473662260355-98H1WC66IU0BEUWGHZOB/image-asset.png</image:loc>
      <image:title>Blog - Design is as good (or as flawed) as the people who make it</image:title>
    </image:image>
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  <url>
    <loc>https://www.kaylaheffernan.com/blog/2016/8/14/drunk-kayla-uber-ux</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2016-08-14</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1471172005960-TDUGS9ZRN3BQTZTXNIQT/Uber+Lost+Items</image:loc>
      <image:title>Blog - Drunk Kayla &amp; Uber UX</image:title>
      <image:caption>Step 1 — log in to Uber and click ‘Lost items’</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1471172052144-12XKDQAH8OP1KEXM3HMH/Uber+Phone+Number</image:loc>
      <image:title>Blog - Drunk Kayla &amp; Uber UX</image:title>
      <image:caption>Step 2 — enter a phone number</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2016/5/9/you-put-what-where-hobbyist-use-of-insertable-devices-part-2</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2016-05-10</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462754567340-SWJ6MZ5SNY507XII4QLR/Who+uses+insertables</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 2)</image:title>
      <image:caption>Our participants</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462754606881-3UD7D2YJ1ZDX7FZ8T879/Microchips+-+RFID+%26+NFC+Insertables</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 2)</image:title>
      <image:caption>RFID &amp; NFC Microchips</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462754641253-T38TK14SAINLQMPACK1U/Magnet+insertables</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 2)</image:title>
      <image:caption>Inserted Magnets</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462754746425-Z6040GV46OMHFMNSHT6B/Insertable+devices+placement</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 2)</image:title>
      <image:caption>Placement of Insertable devices</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462754773951-UC0V43ZCSQ45QXHAK8A9/Lovers+magnet+configuration</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 2)</image:title>
      <image:caption>Lovers Magnet configuration</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462754953211-JQSR877AFBOR5K2KV3W5/image-asset.png</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 2)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462755062307-VY9IKKEVQEKNOXCKZ7EE/image-asset.png</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 2)</image:title>
      <image:caption>Luggable, wearable, insertable transition for access</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462755096299-BPK40UGIHHXYNWPBC3F8/image-asset.png</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 2)</image:title>
      <image:caption>Sick of managing all the devices?</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462755119113-3HD561S45QXA5PNRG8O7/image-asset.png</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 2)</image:title>
      <image:caption>Where does the technology end, and you begin?</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462755142822-U84CJ0QLAUKLBUR7OAYR/image-asset.png</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 2)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462755433003-2FFY1U1SH7Z5E2RZEX8Q/extending+senses.png</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 2)</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2016/5/9/you-put-what-where-hobbyist-use-of-insertable-devices-part-1</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2016-05-10</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462735745182-4A2K6ULHEEUKSP0H5EV9/Definition_Insertables</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 1)</image:title>
      <image:caption>Define: Insertables</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462735790974-XG2TQ7294XP6HNCDOI4V/Luggable+Wearable+Insertable+trajectory+of+the+pacemaker</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 1)</image:title>
      <image:caption>The pacemaker was once luggable, then wearable, before becoming fully inserted into the human bod</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462735826579-SC5OT5FL8V6LWSM35ZL9/Luggable+Wearable+Insertable+trajectory+of+health+devices</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 1)</image:title>
      <image:caption>Luggable — Wearable — Insertable trajectory can be seen in Insulin pumps, hearing aids, prostheses, Vision aids etc.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462735960970-51S9AG3A3X67YQDKTR8X/image-asset.png</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 1)</image:title>
      <image:caption>Wearable, swallowable, injectable or insertable contraceptives — the choice is yours</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462736002476-U1BJBWK0ZHXHTFG8MA89/image-asset.png</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 1)</image:title>
      <image:caption>Wearable or insertable? Which do you prefer</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462736058407-F91SGFNSGMTKH6ZTJV3O/image-asset.png</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 1)</image:title>
      <image:caption>http://microchipsbiotech.com</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462736100197-IROYFLJUJLCC24KN3M5A/image-asset.png</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 1)</image:title>
      <image:caption>https://www.kickstarter.com/projects/700989404/looncup-the-worlds-first-smart-menstrual-cup</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462736131363-1P7SQCLBSHQM17WXMMKD/image-asset.png</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 1)</image:title>
      <image:caption>https://www.babypod.net/en/babypod/</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462736168733-3C9C6SBIO7XALGGLYG2M/image-asset.png</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 1)</image:title>
      <image:caption>https://kinsahealth.com</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462736386617-FDXZIXPGHZ3WOILX0D5R/image-asset.png</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 1)</image:title>
      <image:caption>CyberPunk films almost always include some kind of Insertable devices</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1462736450665-Q1CE1ZGOXOH9J95FP8H1/image-asset.png</image:loc>
      <image:title>Blog - You put what, where? Hobbyist use of insertable devices (Part 1)</image:title>
      <image:caption>Professor Kevin Warwick with his RFID Chip</image:caption>
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      <image:caption>Insertable devices are tiny and invisible to the naked eye, whereas GPS technology remains large and bulky.</image:caption>
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      <image:caption>video removed to protect the innocent</image:caption>
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    <lastmod>2015-11-19</lastmod>
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  <url>
    <loc>https://www.kaylaheffernan.com/blog/2015/8/10/trialling-the-apple-watch-at-seek</loc>
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    <lastmod>2015-10-22</lastmod>
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      <image:title>Blog - Trialling the Apple Watch at SEEK</image:title>
      <image:caption>Apple Watch loading is worse than the spinning beach ball</image:caption>
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      <image:title>Blog - Trialling the Apple Watch at SEEK</image:title>
      <image:caption>Power Saving Mode only displays the time</image:caption>
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      <image:title>Blog - Trialling the Apple Watch at SEEK</image:title>
      <image:caption>No to voice-only input</image:caption>
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  <url>
    <loc>https://www.kaylaheffernan.com/blog/2015/7/29/hf3bzc86o2minavo8fwmylbhcopqf7</loc>
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    <lastmod>2015-10-22</lastmod>
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      <image:title>Blog - Cranking it up to 11</image:title>
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  <url>
    <loc>https://www.kaylaheffernan.com/blog/2015/7/5/from-smart-to-dumb</loc>
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    <lastmod>2015-07-13</lastmod>
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  <url>
    <loc>https://www.kaylaheffernan.com/blog/2015/6/23/the-experience-of-trialling-the-apple-watch</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2015-07-06</lastmod>
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      <image:title>Blog - The Experience of Trialling the Apple Watch</image:title>
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      <image:title>Blog - The Experience of Trialling the Apple Watch</image:title>
      <image:caption>That folder we all have. Although it might have another aim: Apple Crap, Apple Junk, Crapple</image:caption>
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  <url>
    <loc>https://www.kaylaheffernan.com/blog/2015/3/31/the-different-type-of-messages</loc>
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    <priority>0.5</priority>
    <lastmod>2015-06-23</lastmod>
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      <image:title>Blog - The Different Type of Messages</image:title>
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      <image:title>Blog - The Different Type of Messages</image:title>
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      <image:title>Blog - The Different Type of Messages</image:title>
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      <image:title>Blog - The Different Type of Messages</image:title>
      <image:caption>Google Drive Confirmation Message - Changes Saved</image:caption>
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      <image:title>Blog - The Different Type of Messages</image:title>
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      <image:title>Blog - The Different Type of Messages</image:title>
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      <image:title>Blog - The Different Type of Messages</image:title>
    </image:image>
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      <image:title>Blog - The Different Type of Messages</image:title>
    </image:image>
    <image:image>
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      <image:title>Blog - The Different Type of Messages</image:title>
      <image:caption>System Messages should never be shown to users</image:caption>
    </image:image>
    <image:image>
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      <image:title>Blog - The Different Type of Messages</image:title>
      <image:caption>Intercepted 503 Messages should display user friendly information</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2014/10/22/the-ux-of-claiming-airline-points</loc>
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    <priority>0.5</priority>
    <lastmod>2015-05-25</lastmod>
    <image:image>
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  <url>
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    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2015-05-12</lastmod>
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    <loc>https://www.kaylaheffernan.com/blog/2015/4/26/review-fit-bit-v-garmin</loc>
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    <priority>0.5</priority>
    <lastmod>2015-04-27</lastmod>
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      <image:caption>Poorly labeled Apple Health Step Chart</image:caption>
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      <image:title>Blog - Review: Fit Bit V. Garmin</image:title>
      <image:caption>That day I did BLEE steps</image:caption>
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      <image:title>Blog - Review: Fit Bit V. Garmin</image:title>
      <image:caption>The damn red bar!</image:caption>
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      <image:title>Blog - Review: Fit Bit V. Garmin</image:title>
      <image:caption>Some variance but over all pretty close</image:caption>
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      <image:title>Blog - Review: Fit Bit V. Garmin</image:title>
      <image:caption>Heat Rate on Auction day.</image:caption>
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  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2014/12/9/error-messages</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2015-04-13</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1427711253270-6M6U2BZA9RJ66MZY6U41/image-asset.jpeg</image:loc>
      <image:title>Blog - Bad Error Messages Are Harming Your Users - The UX of Error Messages</image:title>
      <image:caption>UX and Error Messages: Stop Scaring Your Users by Jennifer Aldrich @ Userexperiencesrocks.com</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1427708614720-3X3VZS84NDNOP9M1T9YK/image-asset.jpeg</image:loc>
      <image:title>Blog - Bad Error Messages Are Harming Your Users - The UX of Error Messages</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1427709496410-VDYZ96DSIILHP08L8LXX/image-asset.jpeg</image:loc>
      <image:title>Blog - Bad Error Messages Are Harming Your Users - The UX of Error Messages</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1427711953631-4EPEQ0YV1INU21M0CRZD/image-asset.png</image:loc>
      <image:title>Blog - Bad Error Messages Are Harming Your Users - The UX of Error Messages</image:title>
      <image:caption>Didn't find any what exactly?  Include the product / component name in the message to help the user determine where the problem in.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1427792027158-K4Z968GHYTMSZ10QUQWX/image-asset.png</image:loc>
      <image:title>Blog - Bad Error Messages Are Harming Your Users - The UX of Error Messages</image:title>
      <image:caption>An error occurred? No. It didn't - don't believe you.  Use the correct combination of buttons to the statement in the message.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1427711972357-RR2E4WICWJ4NWIXRZUJI/image-asset.jpeg</image:loc>
      <image:title>Blog - Bad Error Messages Are Harming Your Users - The UX of Error Messages</image:title>
      <image:caption>OK. Click OK to ok. OK? Make error messages as short as possible while communicating all needed information</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1427792285381-X55Q6MAA2J5HB1YGM8CJ/Screen+Shot+2015-03-30+at+9.42.18+pm.png</image:loc>
      <image:title>Blog - Bad Error Messages Are Harming Your Users - The UX of Error Messages</image:title>
      <image:caption>oh....kay. Mutated. Enumerated?  Don't write like ‘a programmer’ - No Jargon!</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1427792634783-TM6YYBB3DS0JRVNKE3P3/image-asset.png</image:loc>
      <image:title>Blog - Bad Error Messages Are Harming Your Users - The UX of Error Messages</image:title>
      <image:caption>Ok, so now what do I do?  Explain how to fix the error.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2015/3/17/0pnp3k4hpjkt51n5v5vvmb8j2ruvjn</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2015-03-30</lastmod>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2015/3/11/the-new-mcdonalds-experience</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2015-04-13</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1426065174383-RFDY2UOAGUFH3PCTP0PE/IMG_9587.jpg</image:loc>
      <image:title>Blog - The New McDonalds Experience</image:title>
      <image:caption>McDonald's Australia's new Create Order Screens - in selected Stores.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1426065437055-GTSNN0B8RNAU391C2JC2/image-asset.jpeg</image:loc>
      <image:title>Blog - The New McDonalds Experience</image:title>
      <image:caption>McDonald's Australia's new LCD menu screens.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1426402660363-OGVF9PSFPJU22J899HKW/IMG_9605.jpg</image:loc>
      <image:title>Blog - The New McDonalds Experience</image:title>
      <image:caption>The beacon to tell the wait staff where I'm sitting (yes they bring the burger out to you!)</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1426402761588-M60DNZCW4DWFWIQTSXYL/IMG_9606.JPG</image:loc>
      <image:title>Blog - The New McDonalds Experience</image:title>
      <image:caption>The Finished Burger Presented Nicely</image:caption>
    </image:image>
  </url>
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    <loc>https://www.kaylaheffernan.com/blog/2014/11/4/clipp</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2015-04-13</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1423215020762-D3W11NZIXJ7OHBPI8TNC/image-asset.png</image:loc>
      <image:title>Blog - Bar Tab Apps - Clipp</image:title>
    </image:image>
  </url>
  <url>
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    <changefreq>monthly</changefreq>
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    <lastmod>2015-02-20</lastmod>
  </url>
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    <loc>https://www.kaylaheffernan.com/blog/2014/11/4/apple-watch</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2015-02-02</lastmod>
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      <image:title>Blog - Apple Watch - Sharing your heartbeat</image:title>
    </image:image>
    <image:image>
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      <image:title>Blog - Apple Watch - Sharing your heartbeat</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2015/1/19/ux-of-real-estate-websites</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2015-04-13</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1421619891269-OKOUSWPRG7A2LOJMFM64/image-asset.png</image:loc>
      <image:title>Blog - UX of Real Estate Websites</image:title>
      <image:caption>Results outside of the "max price" parameter.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2015/1/5/do-you-want-to-save-children-with-cancer</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2015-01-05</lastmod>
  </url>
  <url>
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    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2015-03-16</lastmod>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2014/11/4/triangle-of-needs</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2014-11-24</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1415079744653-7OBKW4UC7BFN7Z64DPJ3/image-asset.png</image:loc>
      <image:title>Blog - Triangle of Needs</image:title>
      <image:caption>Quality Triangle</image:caption>
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    <image:image>
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      <image:title>Blog - Triangle of Needs</image:title>
      <image:caption>Triangle of Needs</image:caption>
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  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2014/8/27/travel-money-cards</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2015-04-13</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1409136894077-ENGJX14JQTGSVUMASQQM/Screen+Shot+2014-08-23+at+10.18.47+pm.png</image:loc>
      <image:title>Blog - Travel Money Cards</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1409137053016-3EDMUM1P3DCIXLRG2HEG/image-asset.png</image:loc>
      <image:title>Blog - Travel Money Cards</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2014/8/27/ux-of-travel-booking-flights</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2014-10-22</lastmod>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2014/8/27/ux-of-faucets</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2014-10-12</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1409134668046-HTRV78TYZ431G8FMHIN4/image-asset.png</image:loc>
      <image:title>Blog - UX of Faucets</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2014/8/27/ux-of-le-grill</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2014-10-01</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1409135016751-9NULXG0575MG6Z1BRYIZ/image-asset.png</image:loc>
      <image:title>Blog - UX of le Grill</image:title>
      <image:caption>Iconography is difficult. This is why we need to user test!</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2014/8/17/ux-of-everyday-things-series</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2014-09-03</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1409135497940-788L7ALZLBX9RV8AZ8G4/image-asset.jpeg</image:loc>
      <image:title>Blog - UX of Everyday Things Series</image:title>
      <image:caption>My much loved copy of DOET</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2014/7/14/frlo24imw462wj1fi9ecdmpzjcdiai</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2014-08-27</lastmod>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2014/8/16/gender-ux</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2017-01-09</lastmod>
  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2014/7/15/projectbjiw</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2014-07-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5389bff7e4b0a4356c05b3c4/1405582902005-0ZQVTM1Z1ZP07ORCYMSX/IMG_1233.JPG</image:loc>
      <image:title>Blog - ProjectBJIW - Fluff writing a note</image:title>
      <image:caption />
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      <image:title>Blog - ProjectBJIW - Fluff's box</image:title>
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      <image:title>Blog - ProjectBJIW - Fluff printing resume</image:title>
      <image:caption />
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      <image:title>Blog - ProjectBJIW - Delivering Fluff</image:title>
      <image:caption />
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      <image:title>Blog - ProjectBJIW - Fluff at the Cat Cafe</image:title>
      <image:caption />
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  </url>
  <url>
    <loc>https://www.kaylaheffernan.com/blog/2014/7/1/ux-of-everday-devices</loc>
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    <lastmod>2014-08-17</lastmod>
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      <image:title>Blog - UX of Everyday Things - Ultrasounds</image:title>
      <image:caption>http://www.jakenmedical.com/philips-echocardiography-ultrasound-systems-machines-devices/</image:caption>
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